F.A.Qs

What is Taki Taki?
Taki Taki is an online dispensary store. We deliver in 2 hours within Vancouver and Burnaby. We also ship Canada wide.

Where do you provide your service?
We do deliver anywhere in Vancouver and Burnaby in less than 2* hours. We also ship Canada wide through Canada Post.

What does Taki Taki sell?
We sell medical marijuana in the form of buds, vapes, shatters, edibles, distillates, etc.

What is the open and close time of Taki Taki?
We are open at 10am and close by 10pm. Order cut off time is 9:30pm

How can I contact Taki Taki?
You can simply text us at 1-236-833 1224 (or) email to [email protected]

Do you take mail orders?
Yes we do mail orders Canada wide.

Can I place an order through a call or text?
Sorry, only online orders through website.

Where do you deliver?
We deliver to Vancouver and Burnaby city in less than 2* hours.

What is the delivery ETA?
We normally deliver in 2 hours of placing your order online.

When does delivery timing start and end?
Delivery starts at 10am and ends at 10pm.

Is delivery free of cost?
Yes, delivery is free of cost for orders above $98. Else $12.75.

How much is delivery cost below $98?
$12.75 will be charged as delivery fee for orders below $98

What is the minimum order amount?
Minimum order amount is $49.

How can I pay Taki Taki?
You must pay only through cash on delivery for same day delivery and Etransfer for mail orders.

Do you accept credit card payments?
Sorry, only cash payments.

Can I pay partially with cash and another part with e-transfer?
Sorry, full amount as cash only.

Can I pay e-transfer after I receive my order?
Sorry, we accept only cash payments.

Do I get tracking information for my order?
Yes, you will receive tracking information when driver is assigned to your order for delivery.

Will the driver call me before delivering the order?
Yes, driver will call you if any special instruction is provided in order’s note.

Can I cancel my order?
Yes, you are free to cancel the order before it is delivered.

Can I get the refund if I am not happy with the product I used?
No refund will be provided on the products that are once sold and used by customers.

Can you have any coupons for first time users?
No.

Do you have any coupons for your regular customer?
Yes, soon we will be having a loyalty rewarding program to benefit our loyal customers.

Where is my order? It’s more than 2hrs since I placed it
There might occur delay in rare cases due to unexpected reasons like super super busy day, breakdown of delivery person’s vehicle or unexpected traffic.

Can I include tips for the driver?
Of course, you are free to tip your driver.

Can I pickup my order from your store?
Sorry, only online orders and no pickup from stores.

I live in Vancouver temporarily and I don’t have an address, can I still place an order with you?
Yes, you can place your order and provide the address you stay for delivery. Make sure to provide ID during delivery for age verification.

I am under 18, can I place an order?
No, you must be above 18 years to place an order with us.

I don’t have id proof, can I place an order?
No, you must have id proof of yourself or anyone who is 18+ inorder to get the order delivered.

Do you provide contactless delivery?
Of course we do! Just put a note while placing the order so that our delivery person will follow it.

Can I refund or return the product which I did not use?
Sorry, items once sold or delivered cannot be returned or replaced or refunded unless they are delivered wrong or not as per what you have ordered.

What is Distillate?
Distillate is a cannabis extract in which the final product has been systematically stripped of all materials and compounds except one specific cannabinoid.

Distillate is the base ingredient of most edibles and vape cartridges, and typically lacks any flavor, taste, or aroma. It’s a potent cannabis oil that can be used on its own or infused in other cannabis products or goods. The most common forms of distillate on the market are THC oil and cannabidiol (CBD) oil. The name of the oil indicates the most prominent cannabinoid. In the case of CBD oil, CBD would be the most prominent cannabinoid. The name distillate refers to the cannabis purification process that removes and separates the cannabinoids, such as THC or CBD, into unique products.

What is next day delivery?
(coming soon)

How does next day delivery work?
(coming soon)

I have both same day and next day delivery items in my cart. How will that work?
We will deliver the same day products in less than 2 hours of placing your order online. You will pay the full amount during delivery. And the next day you will receive your other items.

Can I pay for same day and next day delivery separately?
No, you need to pay the full amount while the same day order is delivered.

My order contains both same and next day delivery. Can I pay while I receive my order the next day?
No, you need to pay the full amount of your order once we deliver your same day order.

Can I exchange/replace any product if I bought it by mistake?
No, We cannot allow exchange or replacement due to health and safety regulations.